Telephone Interpreting Software

All-in-one platform to run your phone interpreting business. Manage clients and interpreters, get detailed reports, process payments.

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A platform to run your phone interpreting business

If you are looking for software to start your telephone interpreting business, you probably know that the cost of software and infrastructure is one of the entry barriers in this industry. We have good news for you – we’ve solved this problem! With Chatlas you can start your telephone interpreting business in just a couple of hours.

  • Manage users
  • Manage interpreters
  • Accept payments
  • Make 2-way calls or 3-way calls
  • Set language pairs
  • Set call rates
  • Get call reports
  • Multiple currencies
  • Manage corporate accounts
  • Cloud-based
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1. ANDROID & IOS APP FOR CLIENTS

Your clients can access the phone interpreter services through any iOS or Android device. Main features of the apps are:

  • Sign-in / sign-up via phone number
  • Sign in / sign-up via email
  • Add payment method (Stripe integration)
  • Buy packages
  • Choose language pair
  • Make a 2-way call
  • Make a 3-way call
  • Choose connection mode (VoIP or a telephone call)
  • Leave feedback after the call
  • View call log
  • Set personal information
  • View all available interpreters (optional)
  • Change currency (optional)
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2. WEB APP FOR CLIENTS

Clients can easily access the phone interpreting service from any mobile or landline phone using the Chatlas web app. With the help of our software, it’s possible to connect an interpreter to any call in seconds. This is especially convenient for call centers and businesses with international colleagues and/or clientele.

  • Sign-in / sign-up via phone number
  • Sign in / sign-up via email
  • Add payment method (Stripe integration)
  • Buy packages
  • Choose language pair
  • Request a 2-way call and get connected via any phone
  • Request a 3-way call and get connected via any phone
  • Leave feedback after the call
  • View call log
  • Set personal information
  • Change currency (optional)
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3. CORPORATE ACCOUNT

A corporate account is perfect for companies and businesses that will often need to use a professional interpreter. From here you can connect and manage multiple accounts from one place, which makes it convenient for clients that need all (or part) of their staff to have easy access to a phone interpreter (for example, doctors at hospitals or operators in a call center).

  • Add new users to corporate account
  • Delete users from corporate account
  • Top up corporate balance (Stripe and PayPal integration)
  • Detailed call history
  • Detailed transaction history
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4. ANDROID & IOS APP FOR INTERPRETERS

Your interpreters can easily install the app on their smartphone and receive calls from clients directly via the app.

  • Sign-in to a personal account
  • Set the working schedule
  • View call log
  • Receive calls
  • Manage 3-way call
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5. WEB APP FOR INTERPRETERS

Interpreters are not limited to the use of their smartphones. They can also work comfortably and manage their own accounts from any desktop device.

  • Sign-in / Sign up
  • Change personal and professional information
  • Set language pairs
  • Receive calls
  • Manage 3-way call
  • View call log
  • View balance
  • Request payment
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6. ADMIN PANEL

From the admin panel you are able to control the entirety of your phone interpreter business from one place. Clean, organized and easy to navigate, half of your work is already done for you.

  • Manage users
  • Manage interpreters
  • Manage language pairs
  • Manage call rates
  • Manage corporate account
  • Manage access phone numbers
  • View detailed call history
  • View calls in real time
  • View detailed log for every call
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