Skip to content

HOW TO TRANSLATE A PHONE CALL – 4 MAIN OPTIONS

With Chatlas you can get a real-time professional interpreter to help translate your phone calls. 

Option 1. Translate Three-Way Calls using Chatlas iOS or the Android App

A three-way call (or conference call) is used when the person that you need to speak with is not present with you. To get an interpreter on the line using Chatlas iOS or the Android app you only need to:

  1. Install the app, sign up and add a payment method.
  2. Choose the language pair.
  3. Enter the telephone number you want to call.
  4. Tap the call button and wait to be connected with an interpreter.
  5. An interpreter will answer your call and will connect the third party to the conference.

Option 2. Translate a Three-Way Call Using Your Mobile or Landline Phone

You can also get an interpreter for a conference call using a regular landline or mobile phone. You will need to follow these steps:

  1. Enter to the Chatlas platform, sign up and add a payment method
  2. Choose the language pair.
  3. Enter the telephone number you want to call.
  4. Dial an access number and enter the 4-digit code displayed on the screen.
  5. Wait to be connected with an interpreter. 
  6. An interpreter will answer your call and will connect the 3rd party to the conference call.

Option 3. Translate an Incoming Call with Chatlas iOS or the Android app

With Chatlas you can also get an interpreter to translate incoming calls. To do this follow these steps:

  1. Install the app, sign up and add a payment method.
  2. Answer an incoming call and put it on hold.
  3. Open the Chatlas app, choose the language pair, select the access number and tap the call button.
  4. Wait to be connected with an interpreter and merge the two calls into a conference call.

Option 4. Translate Incoming Calls with a Regular Landline or Mobile Phone

You can also get an interpreter to translate incoming phone calls using the Chatlas desktop app. To do this you will need to follow these steps:

  1. Sign up and add a payment method.
  2. Answer an incoming call and put it on hold.
  3. In the Chatlas desktop app, select the language pair, dial an access number and enter the 4-digit code displayed on the screen.
  4. Wait to be connected with an interpreter and merge the two calls into a conference call. 

300+ Interpreters

Hundreds of qualified interpreters are connected to our platform

24/7 Service

We provide 24/7 access to the most demanded language pairs

Pay-as-you-go

Per minute billing. No subscriptions, contracts or hidden fees.

On-demand Remote Interpreter Service

Chatlas is a platform that hosts hundreds of over-the-phone interpreters. You can use Chatlas on almost any device: iPhone, iPad, Android smartphone or tablet, landline or mobile phone. If you are an interpreter who wants to provide telephone interpretation services on Chatlas, you can connect to our platform and start receiving calls through any modern web browser, iOS or Android smartphone.

en_USEnglish